| Customer ——————————————— | Internal —————————————– | External ———————————————– | ||||||
| Building Customer Relationships | Dealing with the Informal Sector | Acquiring Information | Managing Human Capital | Streamlining Operations | Developing a Growth Strategy | Developing the Right Partnerships | Securing the Right Financing | Navigating the Regulatory Environment |
- Community Buy-In
- Market Knowledge
- Push Products
- User-Centric Design
- Micro-entrepreneur Selection
- Scaling Up Local Relationships
- Over-Subscribed Demand


